4 tips to turn around poor staff performance [cheat sheet]

Posted by James Price | JPAbusiness on 29-May-2019 02:00:00

If you choose to condone poor performance by a staff member, you’re sending a pretty negative message to other team members about your expectations for your business i.e. those expectations are pretty low!

And if you don’t deal with that individual with respect and in a professional and fair way, you’re also sending a negative message about your business culture and ‘how things are done here'.

The following cheat sheet sets out 4 strategies for turning around poor performance while taking into account the two points above, i.e:

  • performance issues must be dealt with, and
  • they must be dealt with in a respectful way.
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Topics: cheat sheet, staff management, business advice, staff performance, performance review, Parramatta, Orange NSW

'You can do better': the power of feedback when managing a team

Posted by James Price | JPAbusiness on 30-Jan-2019 02:00:00

This blog comes from our eBook Surfer dudes, janitors and the Ritz-Carlton: Lessons in leadership and business culture.

Management consultant Kevin Catlin from Insight Strategies, Inc. generously shared three of his past blogs in the eBook, along with some updated comments at the end of each one.

We hope you enjoy the insights of this inspirational communicator and leadership expert.

 

By Kevin Catlin
Insight Strategies, Inc.

I joined the army in July of 1976 but had to wait four months to turn 18 before I could be shipped off to basic. I was not a great soldier...

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Topics: staff management, Business culture, staff performance, leadership, guest blogger, feedback

6 key elements of managing staff [cheat sheet]

Posted by James Price | JPAbusiness on 16-Jan-2019 02:00:00

A high-performing team is business 'nirvana'. A high-performing team:

  • is one where both the individuals and the team as a whole are performing to their optimum potential
  • is aligned and attuned to your vision for where you want to take the business
  • drives the key tasks and aspects of the business to achieve both its short- and long-term objectives.

In our eBook, Managing staff for high performance, we discussed 6 key elements that you as a business manager, owner or leader need to think about as you go about your day-to-day activities, in order to positively manage staff and help develop them into a high-performing team. We've distilled that information into the following cheat sheet.

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Topics: cheat sheet, staff management, business advice, staff performance, performance review

4 strategies to turn around poor staff performance [cheat sheet]

Posted by James Price | JPAbusiness on 25-Apr-2018 02:00:00

In our eBook Managing Staff for High Performance we explained how to manage staff on a daily basis using our Dynamic Performance Checklist.

If this process is working well there should be minimal requirement for corrective action.

However, we're all humans and we're all fallible, so there is always room for improvement, as well as issues that can lead to performance below expectations.

The following cheat sheet contains some of our strategies for turning around poor staff performance.

Continue reading...

Topics: cheat sheet, staff management, business advice, staff performance, performance review

 
Disclaimer: The information contained in this blog is general in nature and should not be taken as personal, professional advice. Readers should make their own inquiries and obtain independent, professional advice before making any decisions, taking any action or relying on any information in this blog. 
 
 

 

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