How to conduct performance reviews with senior staff

Posted by James Price | JPAbusiness on 27-Jan-2021 02:00:00

This blog is based on some questions I put together a while back for my senior staff to consider in advance of their Annual Performance Review discussions. We've updated the blog to include some COVID-19-specific questions.

We have discussed the mechanics of the performance review process in previous blogs, and a key theme was that reviews are ‘a two-way street’.

Senior staff members bring considerable experience and insight to your business so you need to ensure you use the review event as an opportunity to tap into those insights for the benefit of your business, as well as the individuals involved.

Continue reading...

Topics: staff management, Business culture, business management, staff performance, performance review, COVID-19, coronavirus

How to be a great leader

Posted by James Price | JPAbusiness on 13-Jan-2021 02:00:00

This blog comes from our eBook Surfer dudes, janitors and the Ritz-Carlton: Lessons in leadership and business culture.

Management consultant Kevin Catlin from Insight Strategies, Inc. generously shared three of his past blogs in the eBook, along with some updated comments at the end of each one.

We hope you enjoy the insights of this inspirational communicator and leadership expert.

 

'You can do better': the power of feedback

By Kevin Catlin
Insight Strategies, Inc.

I joined the army in July of 1976 but had to wait four months to turn 18 before I could be shipped off to basic. I was not a great soldier...

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Topics: staff management, Business culture, staff performance, leadership, feedback, team building, managing staff

How to be a great business leader

Posted by James Price | JPAbusiness on 18-Dec-2019 02:00:00

This blog comes from our eBook Surfer Dudes, Janitors and the Ritz Carlton, featuring California-based management consultant Kevin Catlin from Insight Strategies, Inc.

 

Q. What makes a good business leader?

KEVIN: The great leaders truly care about their people as much as they care about the output their people produce.

The most astute leaders, in my opinion, understand something that seems a little counterintuitive, and that is that if you’re checking daily on the output of your company – on what it is ‘doing’ – then you’re wasting time.

What you’re company is ‘doing’ is really a lagging indicator of what you’re people are capable of.

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Topics: staff management, Business culture, leadership, team building, staff culture

5 lessons from selling a client's business [infographic]

Posted by James Price | JPAbusiness on 11-Dec-2019 02:00:00

A few years ago we facilitated a business sale for a long-term client in south-west Victoria. The client operated an industrial services and utilities business that had been operating for over 20 years.

Some facts and figures about the business include:

  • about 20 staff
  • a turnover of around $5 million
  • earnings before interest, tax and depreciation in the order of $650,000 per annum.
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Topics: Selling your business, infographic, selling a business, Business culture, business sale, flexible workplace

Every business has a 'culture' – make yours a good one

Posted by James Price | JPAbusiness on 30-Oct-2019 02:00:00

Image: CSG Ltd (https://www.cheapsurfgear.com)

 

This blog comes from our eBook Surfer Dudes, Janitors and the Ritz Carlton, featuring California-based management consultant Kevin Catlin from Insight Strategies, Inc.

Q. What is the key ingredient in a successful business culture?

KEVIN: I believe culture starts at the top. You cannot create a great company culture if the owners and the senior managers are not living it themselves.

Continue reading...

Topics: staff management, Business culture, business management, Kevin Catlin, staff culture

How to conduct performance reviews for senior staff

Posted by James Price | JPAbusiness on 04-Sep-2019 02:00:00

I recently put together some questions for my senior staff to consider in advance of their Annual Performance Review discussions.

We have discussed the mechanics of the performance review process in previous blogs, and a key theme was that reviews are ‘a two-way street’.

Senior staff members bring considerable experience and insight to your business so you need to ensure you use the review event as an opportunity to tap into those insights for the benefit of your business, as well as the individuals involved.

Continue reading...

Topics: staff management, Business culture, business management, staff performance, performance review, staff culture

When should I tell my staff I'm selling? (Video)

Posted by James Price | JPAbusiness on 07-Aug-2019 02:00:00

Our guiding principle is that open and transparent communication with your staff is always a positive thing.

However, this is complicated by the fact selling a business is a sensitive issue and disclosing the fact it’s for sale can be detrimental to a business’ operations.

A pending sale can unsettle your team and, if it gets out in the market, it can cause difficulty with clients or suppliers.

In this video I share some strategies for sharing business sale plans with key staff:

Continue reading...

Topics: Business Planning, Video, staff management, selling a business, Business culture, staff culture, strategic plan

How do I involve staff in an ownership position in my company?

Posted by James Price | JPAbusiness on 13-Mar-2019 02:00:00

There are a number of mechanisms to provide senior and key staff with a level of interest in your business over and above an employee status.

It’s often referred to as giving employees ‘skin in the game’ and it’s about aligning your objectives as a business owner and operator with your key people, so together you can achieve great things within the business.

There are a number of ways to align objectives between the parties, through both ownership and/or incentive arrangements without formal ownership:

Continue reading...

Topics: staff management, Business culture, business ownership, staff share plans, staff culture

'You can do better': the power of feedback when managing a team

Posted by James Price | JPAbusiness on 30-Jan-2019 02:00:00

This blog comes from our eBook Surfer dudes, janitors and the Ritz-Carlton: Lessons in leadership and business culture.

Management consultant Kevin Catlin from Insight Strategies, Inc. generously shared three of his past blogs in the eBook, along with some updated comments at the end of each one.

We hope you enjoy the insights of this inspirational communicator and leadership expert.

 

By Kevin Catlin
Insight Strategies, Inc.

I joined the army in July of 1976 but had to wait four months to turn 18 before I could be shipped off to basic. I was not a great soldier...

Continue reading...

Topics: staff management, Business culture, staff performance, leadership, feedback

Why I went to California, and why you should too*

Posted by James Price | JPAbusiness on 05-Dec-2018 02:00:00

*You don’t actually have to go to California, but I do recommend taking advantage of professional development opportunities whenever possible. 

A senior member of the team and I travelled to California recently to attend the Advanced Business Valuation and International Appraisers Conference. The conference was hosted by the American Society of Appraisers, an international organisation representing all appraisal disciplines, including business valuation.

It was a jam-packed three days of hearing from expert industry practitioners and thought-leaders on diverse topics, including:

Continue reading...

Topics: Training and Professional Development, staff management, business development, Business culture, professional development

 
Disclaimer: The information contained in this blog is general in nature and should not be taken as personal, professional advice. Readers should make their own inquiries and obtain independent, professional advice before making any decisions, taking any action or relying on any information in this blog. 
 
 

 

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