How to be a great leader

Posted by James Price | JPAbusiness on 13-Jan-2021 02:00:00

This blog comes from our eBook Surfer dudes, janitors and the Ritz-Carlton: Lessons in leadership and business culture.

Management consultant Kevin Catlin from Insight Strategies, Inc. generously shared three of his past blogs in the eBook, along with some updated comments at the end of each one.

We hope you enjoy the insights of this inspirational communicator and leadership expert.

 

'You can do better': the power of feedback

By Kevin Catlin
Insight Strategies, Inc.

I joined the army in July of 1976 but had to wait four months to turn 18 before I could be shipped off to basic. I was not a great soldier...

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Topics: staff management, Business culture, staff performance, leadership, James Price, guest blogger, JPAbusiness, feedback, Parramatta, team building, Central West NSW, managing staff

Tips for managing outsourcing partners and virtual teams (cheat sheet)

Posted by James Price | JPAbusiness on 11-Nov-2020 02:00:00

This blog has been republished in the wake of the COVID-19 pandemic, which has forced many businesses to adopt a 'virtual team' approach to their workforce.

At JPAbusiness, we use our virtual team for roles such as marketing, legal and IT.

Of course, 'virtual teams’, ‘virtual resourcing’ and ‘contingent workforce’ are simply other ways of saying outsourcing. They’re modern terms, but their development is based on a very old business adage: do what you do well and rely on others for the rest.

Small to medium-sized enterprises (SMEs) are increasingly outsourcing to drive efficiencies, but managing virtual teams also presents some challenges. In the following cheat sheet we've provided 7 tips for managing outsourcing partnerships and virtual teams. 

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Topics: infographic, cheat sheet, outsourcing, virtual team, staff management, project management, business advice, Business advisor, James Price, JPAbusiness, Parramatta, Central West NSW

3 tasks before you interview [video]

Posted by James Price | JPAbusiness on 23-Sep-2020 02:00:00

When hiring new staff there are a number of issues that need to be dealt with by a business owner or senior manager before a recruitment interview process begins. It’s much harder to retrofit this important information into a recruitment process after the fact.

In the following video I list 3 key tasks you should undertake before you begin the interview process.

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Topics: infographic, Video, staff management, business advice, Business advisor, staff recruitment, hiring staff, James Price, JPAbusiness, Parramatta, Central West NSW

When should I tell my team I'm selling? [Video]

Posted by James Price | JPAbusiness on 09-Sep-2020 02:00:00

Our guiding principle is that open and transparent communication with your staff is always a positive thing.

However, this is complicated by the fact selling a business is a sensitive issue and disclosing the fact it’s for sale can be detrimental to a business’ operations.

A pending sale can unsettle your team and, if it gets out in the market, it can cause difficulty with clients or suppliers.

In this video I share some strategies for sharing business sale plans with key staff:

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Topics: Selling your business, Video, staff management, business advice, selling a business, Business advisor, James Price, JPAbusiness, business basics, Parramatta, Central West NSW

15 strategies to reduce employee fraud risk

Posted by James Price | JPAbusiness on 11-Mar-2020 02:00:00

Small businesses (under 100 employees) lose almost twice as much to occupational fraud – per case – as large businesses. [Source: ACFE Report to the Nations: 2018 Global study on occupational fraud and abuse]

And according to the PWC Global Economic Crime Survey 2016, seven out of 10 organisations believe the biggest driver of internal economic crime is opportunity.

What you can do

While business owners can’t do much about a fraudster’s personal drivers, we can definitely limit opportunities to commit employee crimes and create a work environment that actively discourages fraud.

Listed below are 15 strategies to minimise the risk of employee fraud occurring in your business.

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Topics: Free download, staff management, Checklist, Employee fraud, business advice, eBook, Business advisor, JPAbusiness, Parramatta, Orange NSW

How to build value by starting succession planning early [cheat sheet]

Posted by James Price | JPAbusiness on 12-Feb-2020 02:00:00

The following cheat sheet contains 6 succession strategies you can start employing in your business today.

Adopting these strategies will help future-proof your business for when and if you decide to take up an exit opportunity, or relinquish operational involvement in your business.

It’s never too early to start thinking about your succession plan and developing the skills of your team and business capability.

If you future-proof your business in this way, the business should thrive even if you’re not there, and the market should reward you.

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Topics: infographic, cheat sheet, Template, Succession planning, staff management, business advice, business management, business ownership, business valuer, running a business, small business

How to be a great business leader

Posted by James Price | JPAbusiness on 18-Dec-2019 02:00:00

This blog comes from our eBook Surfer Dudes, Janitors and the Ritz Carlton, featuring California-based management consultant Kevin Catlin from Insight Strategies, Inc.

 

Q. What makes a good business leader?

KEVIN: The great leaders truly care about their people as much as they care about the output their people produce.

The most astute leaders, in my opinion, understand something that seems a little counterintuitive, and that is that if you’re checking daily on the output of your company – on what it is ‘doing’ – then you’re wasting time.

What you’re company is ‘doing’ is really a lagging indicator of what you’re people are capable of.

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Topics: staff management, business advice, Business advisor, Business culture, leadership, Parramatta, Orange NSW, team building

7 golden rules for a successful hire [video]

Posted by James Price | JPAbusiness on 18-Sep-2019 02:00:00

Great staff are critical to our success as business owners and managers, but finding and keeping the right people is an ongoing challenge for many businesses.

Unfortunately we can't conjure appropriately trained staff out of the air for our clients and subscribers, but we can provide advice to make the recruitment process as successful as possible.

In this video I outline our 7 'golden rules' for successful hiring.

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Topics: Employment and recruitment, Advice, infographic, cheat sheet, Video, staff management, Business advisor, staff recruitment, hiring staff

 
Disclaimer: The information contained in this blog is general in nature and should not be taken as personal, professional advice. Readers should make their own inquiries and obtain independent, professional advice before making any decisions, taking any action or relying on any information in this blog. 
 
 

 

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