Are your customers adding value? [infographic]

Posted by James Price | JPAbusiness on 24-Oct-2018 02:00:00

Many people run successful and efficient businesses, but don’t take the time to sit back and ask: ‘What is actually driving the value in my business?’

Understanding those value drivers and focusing energy on them is the difference between having a business that runs efficiently today, and one that builds value over time.

Customers are key drivers of business value, but – as we know – not all customers are created equal. The following infographic contains 4 questions designed to assist you in assessing the make-up and value of your customer base.

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Topics: Customers and Clients, Customers, Business Value, business management, small business, infographic

The best way to improve customer satisfaction [blog]

Posted by James Price | JPAbusiness on 30-May-2016 10:39:30

I’m currently overseas enjoying some rest and relaxation.

As well as relaxing, this trip is also a time to smell the roses and get some perspective on what’s happening in the world of business, industry, technology, people and culture.

Following are a few observations from my travels in the US:

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Topics: Customers, Customers and Clients, Running your business, Advice

 
Disclaimer: The information contained in this blog is general in nature and should not be taken as personal, professional advice. Readers should make their own inquiries and obtain independent, professional advice before making any decisions, taking any action or relying on any information in this blog. 
 
 

 

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