We all want competent, confident staff who feel fulfilled and motivated by their work – as we've discussed in previous blogs, it's a win-win that provides benefits for both the employer and employee.
First we need to answer the question: what is the difference between 'training' and 'professional development'?
Training is about ensuring your employees have the required skills and expertise to carry out the tasks for which they are responsible.
Professional development is a more long-term concept and is about helping your employees prepare to perform additional duties in future roles.
What are the benefits of having trained people in my organisation?
The infographic below lists 6 benefits of investing in staff training and professional development.
How do I maximise my return on investment in training?
Training is not a one-off event, undertaken for a day or two and forgotten.
To realise the full benefit, it must be incorporated into the wider staff management process.
Here are some simple steps you could follow in a typical training scenario:
Step 1: Before attending training, the team member and their manager should meet and agree on the outcomes they want to see from the training. You can use our Staff Training Template or the Professional Development Plan Template.
Step 2: When the team member returns from training, they should prepare a brief report on what they learned.
Step 3: Within a week of completing training, the team member and manager should meet again, discuss the report and plan the next phase i.e. implementing what has been learned.
Step 4: One month later they should meet again, at which time the team member will give examples of how they have used what they learned.
If you, as a business owner or manager, think of training as simply ‘ticking a box’ and perhaps gaining a tax deduction, you’ll miss a huge opportunity to develop your team and increase your business’ value.
How do I determine what training is needed?
If you have a performance management and review process in place, it will identify knowledge and skill gaps for individual employees, showing where training and development is required.
A review process will also identify where already skilled employees need information to support their growth to gain more advanced knowledge, and further develop their own business and leadership skills.
If you would like to discuss implementing a staff training and professional development plan for your business, contact the team at JPAbusiness on 02 6360 0360 (Orange) or 02 9893 1803 (Parramatta) for a confidential, obligation-free discussion.
James Price has over 30 years' experience in providing strategic, commercial and financial advice to Australian and international business clients. James' blogs provide business advice for aspiring and current small to mid-sized business owners, operators and managers.