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This blog comes from our eBook Surfer Dudes, Janitors and the Ritz Carlton, featuring California-based management consultant Kevin Catlin from Insight Strategies, Inc.
KEVIN: I believe culture starts at the top. You cannot create a great company culture if the owners and the senior managers are not living it themselves.
Topics: staff management, Business culture, business management, Kevin Catlin, staff culture
By Kevin Catlin
Insight Strategies, Inc.
KEVIN CATLIN: Some will disagree with me, but I believe culture starts at the top.
You cannot, in my opinion, create a great company culture if the owners and the senior managers are not living it themselves.
Topics: staff management, Business culture, business management, Kevin Catlin
By Kevin Catlin
Insight Strategies, Inc
I have always loved the outdoors. Hiking, camping, rafting, the ocean sports, all of it, I’m in. I see a Bass Pro Shop or REI and can’t help stopping to check things out.
One day I did just that and ended up relearning a crucial lesson on selling and the art of persuasion in general.
My local REI store is in Manhattan Beach, California and on this particular day I did my usual and stopped in to ‘look around’. The problem with me and ‘looking around’ is that I’m like a kid in a candy store and always end up buying something.
Topics: Business culture, leadership, sales advice, Kevin Catlin
